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Arkiv   Side 5

Most Stupid User I Ever Encountered

tunes@undead.com, alt.tech-support.recovery (5.1.1997)

I work for an ISP and got this call one day. Call goes as follows:

Tech: Tech support, can I get your login name please?
User: Sure, it's *******
Tech: Ok, how can I help you?
User: I just signed up for your service and just got these, three, no, four, no wait.. er, yeah, no, yeah, four dishes in the mail, I'd guess you'd call them windows. What should I do with them?
Tech: ...
User: Hello?
Tech: Can you hold a sec sir...
User: Sure.

THUMP THUMP THUMP <--- (head on wall)

Tech: OK, sir, go ahead and put them into your disk drive.
User: All of them?
Tech: No, sir, just the first one.
User: OK... OK... er, what's a disk drive?
[Serious! This is not a joke! Well, it is humorous anyways.]
Tech: Do you see a hole in the front of the computer?
User: Do you mean the one for the power switch?
Tech: No, there should be a small thin rectangular slot about the same size as the disk in the front of the computer.
User: I don't see one.
Tech: Are you running a Mac?
User: Yes.
Tech: Is there a box next to the computer with a thin slot in it?
User: Yes.
Tech: Then put the disk in that slot.
User: OK... OK... er, no, wait, the dish doesn't want to stay in.
Tech: It goes in label side up.
User: Er..., OK, no wait, it still won't go in.
Tech: Metal side first, sir.
User: Oh, OK, there it goes. OK, now what?
Tech: OK, there should be what is known as an icon on the screen. An icon is a little picture. This one should look kinda like the disk you just put in.
User: Oh, OK... uhmmm.... should I turn the computer on then?

SLAP! SIGH <---- (shaking head)

Tech: You'll have to take a computer course, sir. I can't teach you how to use your computer, sir.
User: But, but, I'm no beginner ya know, I'm good at this....

[yeah... right!]

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